JAIDEN SHIPPING AND LOGISTICS provides liner agency services to various leading MLOs and shipping lines since inception at various ports and inland locations in India. JAIDEN SHIPPING AND LOGISTICS Re-Fined commands substantial market share in liner agency services (along with in-house Customs House Agency) on the Indian East Coast.

Liner agency is the designated agency held responsible for handling shipments and cargo, and the general interests of its customers, at ports and harbors worldwide or locally, on behalf of a liner shipping company which is called principal. The liner agency company can represent the line by its network under a local regional or global liner agency agreement.